Lizaro Casino Terms and Conditions

What Happens the Moment You Register

Registering an account on lizaroaussie.com is an agreement between you and Sligo Ltd., the operator of Lizaro, and it takes effect when you tick the box confirming you are 18 or over and accept these terms. The registration form links to the terms and the privacy notice, and ticking the box has the same legal force as a signature. If you do not agree with any clause, do not register and do not make a deposit. Continuing to use the site after we change the terms counts as acceptance of the new version.

What Counts as Misuse and How Deposits and Bonuses Are Treated

Multi-accounting, bonus abuse, collusion between players and the use of bots or other automation are prohibited, and we may close accounts, void winnings and cancel bonus balances where we find them. One person may hold one account, and each account must be funded from a payment method in the account holder’s own name. Sharing an account, opening a second account after a bonus has been used, and playing in coordination with other players at live tables are treated as collusion.

Deposits and withdrawals are made in AUD through the cashier. We charge no fees on deposits or withdrawals, and the payment provider may apply its own charges.

The minimum deposit is $20, and the minimum qualifying deposit for the welcome package is $30. The base daily withdrawal limit is $800 and the monthly cap is $10,500, with higher limits unlocked at each VIP tier.

Bonuses are for players aged 18 and over only. The welcome package of 350% up to $16,000 plus 350 free spins carries a 35x wagering requirement on the deposit plus bonus, 40x on free-spin winnings and a validity period of 30 days from the moment the bonus is credited. Pragmatic Play and NetEnt pokies count in full, while crash games, live dealer tables and some jackpot pokies count at a reduced rate or not at all. The maximum bet allowed while a bonus is active is listed in the bonus terms inside your account, and exceeding it can void the bonus and any winnings linked to it. The full conditions are set out on the bonus page of this site.

What Happens When We Ask for Your Documents

We verify identity before the first withdrawal, and we may ask again when account activity, a change of payment method or a larger withdrawal calls for it. Accepted documents are an Australian driver’s licence, a passport or a Medicare card, plus a proof of address such as a utility bill or bank statement. Send them by email to [email protected] or upload them through your account, with all corners visible and the name matching your registration details. First-time withdrawals are reviewed during verification, which is the most common cause of delay, and withdrawals are released once the review is complete. We may hold or refuse a withdrawal where documents cannot be verified.

Where Our Liability Ends

We are responsible for operating the games, the cashier and the account services as described on the site, and we are not liable for losses that arise from your own decisions to play, from interruptions in your internet connection or device, or from failures of third parties such as payment providers, banks and game studios including Evolution, Pragmatic Play and NetEnt. Our liability for any claim is limited to the balance held in your account at the time of the event. Nothing in these terms excludes liability that cannot lawfully be excluded.

Who Can Hold an Account with Us

You must be at least 18 years old, be the person named on the account, and provide accurate registration details, including your legal name, date of birth and country. We check age during verification, and accounts found to belong to anyone under 18 are closed and their stakes are refunded where the law requires. You are responsible for keeping your password confidential and for activity carried out under your login.

Lizaro is operated under an offshore registration in Costa Rica and does not hold an Australian licence. Nothing on this site is approval from an Australian authority, and you are responsible for checking that taking part in online gambling is lawful where you live before you play.

Which Law Applies and What Happens After a Malfunction

These terms are governed by the laws of Costa Rica, where Sligo Ltd. operates Lizaro under Costa Rica gaming registration, and disputes that cannot be settled through our complaints process fall under the courts of that jurisdiction. Complaints go first to [email protected], and the licence and registration details are set out on our legal notice page.

If a game, the cashier or a live stream malfunctions, all affected rounds may be voided and stakes returned, and any payout produced by the malfunction is void. This covers software errors, incorrect odds or paytables, and failures of a live dealer stream. If a malfunction interrupts a round, the round is completed or settled according to the game provider’s rules, and the game history in your account is the record we rely on.

How You Hear About Changes to These Terms

We may update these terms when our services, payment methods or legal obligations change. The current version is always the one on this page, with its revision date recorded on the page, and material changes are announced by email to the address on your account or by a notice on your next login. Changes apply to bets placed after they take effect, and if you do not accept an updated version you can close your account through support before continuing to play.